Tuesday, January 6, 2015

When restore to iPad or iPhone with iBackupBot get Error code -1 fix solution


Sometime when restore a backup to iPad or iPhone with iBackupBot, iBackupBot may pop up a error message window show “Error occurred, error code: -1″, like this:


There are 3 cases can cause this problem:
 
Case 1. The most possible reason is that you enabled Find My iPhone on your iPad or iPhone, you can temporary disable it then try to restore again, and re-enable it after restore completed. To turn off Find My iPhone on an iOS device, tap Settings > iCloud, then tap to turn off Find My iPhone.


Case 2. Your iPad or iPhone is busy. E.g, you do a restore with iTunes and the restore processing is not completed, then you do a restore with iBackupBot, the error will occurred. Your can try to restore your iPad or iPhone two more times.
 
Case 3. If you try the method in case 1 and case 2 and the problem still not resolved, you can try restore your device with iTunes on a different known-good computer. If the errors persist on another computer, the device may need service, just take it to Apple Store.

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